Preventive Maintenance and Troubleshooting

· Finish the troubleshooting process by closing with the customer. Communicate the problem and the solution to the customer verbally and...

· Troubleshooting process · Verifying full system functionality and implementing any preventive measures if needed · Verifying full...

· After you detect the problems · establish a plan of action to resolve the problem and implement the solution Steps; Making a Decision;...

· Determine the exact cause by testing the theories of probable cause one at a time, starting with the easiest and most obvious first ·...

· First, create a list of the most common reason why the error would occur · Even though customer think that there is major problem,...

List important information to gather from customer; Customer information • Company name • Contact name • Address • Phone number Computer...

· Preventive maintenance is a regular and systematic inspection, cleaning, and replacement of worn parts, materials, and systems....

HARDWARE: · The goals of preventative maintenance are to reduce the likelihood of hardware failures, extend the useful life of the...

1. Identify the problem. The first thing that you need to be aware of when troubleshooting a problem is that the symptoms are not the...

· Continuous data protection (CDP), also called continuous backup or real-time backup, refers to backup of computer data by automatically...